Frequently Asked Questions
Have questions? Read below for the answers
Ordering
All your queries answered regarding ordering.
How do I place an order?
You can place an order through our website or by calling our customer service team.
Can I add or remove items from my cart?
es,you can modify your cart until you confirm your order
Do I need an account to place an order?
While not mandatory,creating an account allows you to track your order history,manage saved parts lists,and enjoy faster checkout in the future.
Product
All your queries answered regarding products.
How do I find the right part for my car?
You can use our vehicle selection tool on the website or search by part number,keyword,or browse by category.
What if I'm unsure about a part's compatibility?
Our customer service team is happy to assist you in finding the correct part for your vehicle.You can contact them by phone or chat online.
Do you offer product warranties?
Warranty information varies depending on the specific product.Warranty details are usually included on the product page or packaging.
Payment
All your queries answered regarding payments.
What payment methods do you accept?
We accept major credit cards (Visa,Mastercard,etc.),debit cards,and some online payment methods (e.g.,PayPal).
Is my payment information secure?
Yes, we use secure encryption technology to protect your payment information.pen_spark
Do you offer COD?
Sorry, at this moment we do not offer cash on delivery (COD) mode of payment.
Shipping
All your queries answered regarding shipping.
What are your shipping options?
We offer standard, expedited, and next-day delivery options (availability may vary depending on your location).pen_spark
How much does shipping cost?
Shipping costs are calculated based on the weight,size of your order,your chosen delivery method,and your location.The final cost will be displayed at checkout.
Can I track my order?
Yes, you can track your order's progress by logging into your account or using the tracking information provided in your order confirmation email.
Return Products
All your queries answered regarding return.
What is your return policy?
We offer a 14-day return policy on most unused parts (exceptions may apply).You can find detailed return instructions and any exclusions on our Returns Policy page.
How do I return an item?
Please visit our Returns Policy page or contact customer service for instructions on initiating a return.
Who pays for return shipping?
This depends on the reason for the return. Our Returns Policy will specify who is responsible for return shipping costs.
